Requesting Approval
When a policy is ready for review, the author submits it for approval.Open the Policy
Navigate to Policies and open the policy you want to submit. The policy must be in Draft status.
Review Before Submitting
Use the Preview feature to verify formatting, content, and completeness. Ensure all placeholder text has been replaced with your organization’s details.
Select Reviewers
Click Submit for Approval and select one or more reviewers. Reviewers are typically compliance managers, security leads, or department heads who have authority over the policy’s subject matter.
Add a Note (Optional)
Include a note for reviewers explaining the context, highlighting areas that need particular attention, or noting changes from a previous version.
You can submit to multiple reviewers simultaneously. All designated reviewers must approve the policy before it can move to Approved status.
Approving or Rejecting Policies
Reviewers can approve or reject policies from the policy detail view or directly from their notification email.- Approving
- Rejecting
To approve a policy:
- Open the policy from the notification or navigate to Policies and filter for In Review status
- Read the full policy content
- Click Approve
- Optionally add a comment (e.g., “Approved - no changes needed”)
Publishing Approved Policies
Once a policy reaches Approved status, an administrator or the policy author can publish it:- Open the approved policy
- Click Publish
- Confirm the action
Version Control and History
LowerPlane maintains a complete version history for every policy, providing an audit trail that is essential for compliance.Version Tracking
Each significant event in a policy’s lifecycle creates a version entry:| Event | Version Impact | Tracked Details |
|---|---|---|
| Initial creation | v1.0 created | Author, date, source type |
| Content edit (Draft) | Minor version increment | Changes made, editor, timestamp |
| Submitted for review | Status change logged | Submitter, reviewers selected, submission note |
| Approved | Status change logged | Approver, approval date, comments |
| Rejected | Status change logged | Rejector, reason, date |
| Published | Major version increment | Publisher, publication date |
| Updated (re-opened) | Returns to Draft | Editor, reason for update |
Viewing Version History
To view a policy’s version history:- Open the policy detail view
- Click on the History or Versions tab
- Browse the chronological list of events and versions
- Click on any version to view the policy content as it existed at that point
Comparing Versions
LowerPlane supports side-by-side comparison between policy versions:- Open the version history
- Select two versions to compare
- Differences are highlighted showing additions, removals, and modifications
Version comparison is available for policies created in the built-in editor. Uploaded documents track file versions but cannot show inline content differences.
Change Logs
Every action taken on a policy is recorded in the change log, creating a tamper-evident audit trail:- Who made the change (user name and email)
- What was changed (content edit, status change, reviewer assignment)
- When the change occurred (timestamp with timezone)
- Why the change was made (comments, rejection reasons, update notes)
Updating Published Policies
When a published policy needs to be updated:Create a New Version
Click Edit or Update. The policy returns to Draft status for the new version. The currently published version remains active and visible to employees until the new version is published.
Resubmit for Approval
Submit the updated policy through the approval workflow. Reviewers can compare the new version against the previous published version.
Best Practices
Choose reviewers with domain expertise
Choose reviewers with domain expertise
Select reviewers who understand the policy’s subject matter. An access control policy should be reviewed by your IT or security lead, not just a compliance generalist.
Set review deadlines
Set review deadlines
Communicate expected turnaround times to reviewers. Policies stuck in review delay your compliance timeline and can block audit preparation.
Be specific in rejection feedback
Be specific in rejection feedback
When rejecting a policy, provide clear, actionable feedback. “Needs work” is not helpful. “Section 3.2 does not address our remote work policy for contractor access” gives the author a clear path forward.
Schedule regular policy reviews
Schedule regular policy reviews
Even published policies need periodic review (typically annually). Set calendar reminders or use LowerPlane’s notification system to ensure policies stay current with your organization’s evolving practices.
Document the reason for updates
Document the reason for updates
When updating a published policy, always note why the update was made. This context is valuable during audits and helps future reviewers understand the policy’s evolution.