Overview
LowerPlane’s vendor risk scoring system automatically calculates a numeric risk score for each vendor based on their data handling practices and other boolean attributes. The score is computed during the intake process and when a vendor is approved, giving reviewers an immediate indication of the vendor’s risk level. The scoring formula is fully configurable per organization, allowing you to tailor it to your specific risk methodology and compliance requirements.How Scoring Works
The risk scoring formula follows a simple, transparent model:The scoring model is intentionally additive. Vendors that handle more sensitive data types accumulate a higher score, which maps to a higher risk level. This makes the formula easy to explain to stakeholders and auditors.
Built-in Risk Factors
LowerPlane provides nine built-in boolean fields that can be used as risk factors:| Factor | Field Key | Description |
|---|---|---|
| Data Processor | data_processor | Processes data on your behalf |
| Data Controller | data_controller | Controls how data is used |
| Handles PHI | handles_phi | Protected Health Information (HIPAA) |
| Handles PCI | handles_pci | Payment Card Data (PCI-DSS) |
| Handles PII | handles_pii | Personally Identifiable Information |
| Handles Confidential | handles_confidential | Confidential or sensitive data |
| Handles Financial | handles_financial | Financial records or data |
| VPN Required | vpn_required | Requires VPN connection for access |
| Access to Sensitive Data | access_to_sensitive_data | Has access to sensitive data systems |
Custom Risk Factors
In addition to built-in fields, any boolean custom field defined in Vendor Settings > Custom Fields can be used as a risk factor. This allows you to extend the scoring formula with organization-specific criteria. For example, you might create custom boolean fields such as:- “Has SOC 2 Report” (with a negative weight to reduce risk)
- “Stores data in EU” (for GDPR considerations)
- “Remote access to production” (increases risk)
- “Subprocessors declared” (reduces risk if present)
Configuring Weights
Navigate to Vendors > Settings > Risk Scoring to configure factor weights.Enable Risk Scoring
Toggle the risk scoring feature on. When disabled, intake submissions will not receive automatic risk scores.
Assign Weights to Factors
For each built-in and custom boolean field, assign a numeric weight. The weight represents how much that factor contributes to the overall risk score when the field is true.Common weight assignments:
- High impact factors (Handles PHI, Handles PCI): weight 5-7
- Medium impact factors (Data Processor, Handles PII): weight 3-4
- Lower impact factors (VPN Required): weight 1-2
- Mitigating factors (Has SOC 2 Report): weight -2 to -5
Set Risk Thresholds
Define the score ranges that correspond to each risk level. The default thresholds are:
| Risk Level | Score Range |
|---|---|
| Low | 0 - 6 |
| Medium | 7 - 15 |
| High | 16 - 20 |
| Critical | 21+ |
Score Calculation Example
Consider a vendor with the following profile:| Factor | Value | Weight | Contribution |
|---|---|---|---|
| Data Processor | Yes | 3 | 3 |
| Handles PII | Yes | 4 | 4 |
| Handles PHI | Yes | 6 | 6 |
| Handles PCI | No | 5 | 0 |
| VPN Required | Yes | 2 | 2 |
| Has SOC 2 Report (custom) | Yes | -3 | -3 |
| Total | 12 |
When Scoring Is Applied
Risk scores are calculated at two points:- On intake submission — when a vendor or employee submits the intake form, the risk score is computed from the submitted data handling declarations and displayed to reviewers
- On vendor approval — when the intake submission is approved and a vendor record is created, the risk score and level are persisted on the vendor record
Changing the scoring formula does not retroactively update existing vendor scores. To recalculate scores for existing vendors, you would need to re-evaluate their intake data.
Scoring vs. Assessment Risk
It is important to distinguish between the two risk evaluation methods:| Intake Risk Scoring | Assessment Risk Scoring | |
|---|---|---|
| Method | Boolean factor weights | Domain-weighted questionnaire |
| When applied | At intake submission | During formal risk assessment |
| Depth | Quick, surface-level classification | Comprehensive, multi-domain evaluation |
| Configurability | Factor weights and thresholds | Template domains, questions, and weights |
| Purpose | Triage and prioritize vendor reviews | Detailed risk evaluation and compliance mapping |
Best Practices
- Start with default weights and adjust based on your industry and regulatory requirements
- Assign higher weights to factors related to your primary compliance frameworks (e.g., PHI for HIPAA-regulated organizations)
- Use negative weights sparingly for genuinely mitigating factors like current certifications
- Review thresholds quarterly to ensure they align with your evolving risk appetite
- Document your scoring rationale for auditors — the transparent formula makes this straightforward