Overview
When your vendors engage third-party subprocessors to deliver their services, those subprocessors become part of your extended supply chain risk. LowerPlane’s subprocessor tracking gives you visibility into the downstream parties that handle your data, which is essential for GDPR compliance, vendor due diligence, and comprehensive risk management.Under GDPR, data controllers must know about and approve all subprocessors in the processing chain. LowerPlane’s subprocessor tracking helps you maintain this oversight and supports your Records of Processing Activities (ROPA).
Where Subprocessors Are Managed
Subprocessors are tracked in two places within the platform:- Vendor Risk Assessment Detail > Subprocessors tab — subprocessors declared as part of a formal risk assessment
- Vendor Share Page — vendors can self-declare their subprocessors through the shared assessment link
Adding Subprocessors
Open the Subprocessors Tab
Navigate to a vendor risk assessment detail page and select the Subprocessors tab.
Fill in Details
Provide the following information:
- Subprocessor Name — the name of the third-party company
- Service Description — what service the subprocessor provides
- Data Categories — types of data the subprocessor handles (personal data, financial data, health data, etc.)
- Hosting Location — where the subprocessor stores or processes data (country/region)
- Risk Level — the assessed risk level (critical, high, medium, low)
Subprocessor Fields
| Field | Description |
|---|---|
| Name | Legal or trade name of the subprocessor |
| Service | Description of the service provided |
| Data Categories | Types of data handled (e.g., personal data, payment data, health data) |
| Hosting Location | Country or region where data is stored or processed |
| Risk Level | Assessed risk level: Critical, High, Medium, or Low |
Vendor-Managed Subprocessors
One of the most powerful features of subprocessor tracking is the ability for vendors to manage their own subprocessor declarations through the shared assessment link. When you share a risk assessment with a vendor, the vendor can:- Add new subprocessors they use to deliver services to your organization
- Update existing subprocessors with current information
- Remove subprocessors that are no longer in use
Data Categories
Tracking which types of data each subprocessor handles is critical for regulatory compliance:| Category | Regulatory Relevance |
|---|---|
| Personal Data (PII) | GDPR, SOC 2, ISO 27001 |
| Health Data (PHI) | HIPAA, GDPR |
| Payment Data (PCI) | PCI-DSS |
| Financial Data | SOC 2, regulatory reporting |
| Confidential Data | ISO 27001, contractual obligations |
| Intellectual Property | Trade secret protection |
Hosting Locations
Recording where subprocessors store and process data supports:- GDPR data transfer assessments — identifying transfers outside the EEA
- Data residency requirements — ensuring data stays within required jurisdictions
- Regulatory compliance — meeting industry-specific data localization mandates
Risk Assessment Integration
Subprocessors declared during a vendor risk assessment contribute to the overall risk picture:- Vendors with many high-risk subprocessors may receive a higher overall risk classification
- Subprocessor data categories feed into the assessment’s privacy domain scoring
- Hosting locations in high-risk jurisdictions may flag additional review requirements
Subprocessor Audit Trail
All changes to subprocessor records are tracked:- When a subprocessor was added, modified, or removed
- Whether the change was made by an internal user or by the vendor through the share link
- Historical subprocessor declarations from previous assessment versions
GDPR Compliance
For organizations subject to GDPR, subprocessor tracking supports several key requirements:Article 28 - Processor Obligations
Article 28 - Processor Obligations
Processors must not engage subprocessors without prior authorization from the controller. LowerPlane’s tracking system provides the documentation trail needed to demonstrate this authorization.
Article 30 - Records of Processing Activities
Article 30 - Records of Processing Activities
ROPA entries must include information about subprocessors. Subprocessor records in LowerPlane can be referenced directly in your ROPA documentation.
Article 44-49 - International Transfers
Article 44-49 - International Transfers
When subprocessors are located outside the EEA, you must have appropriate safeguards in place. Hosting location tracking helps you identify these transfers and document the applicable legal basis.
Best Practices
- Require subprocessor declarations as part of every vendor risk assessment
- Review subprocessor lists annually during vendor reassessments
- Pay special attention to hosting locations that may trigger cross-border data transfer requirements
- Track changes over time — vendors frequently add or change subprocessors, and each change may affect your risk posture
- Include subprocessor requirements in contracts — ensure your vendor agreements require notification of subprocessor changes