The Policies section of the Employee Portal displays all company security and compliance policies assigned to you. Acknowledging policies confirms that you have read and understand your responsibilities under each policy.

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Viewing Assigned Policies

When you open the Policies tab in the Employee Portal, you see a list of all policies assigned to you, organized by status:
StatusDescription
PendingYou have not yet acknowledged this policy. Action required.
AcknowledgedYou have reviewed and acknowledged this policy. No action needed.
UpdatedThe policy has been revised since your last acknowledgment. Re-acknowledgment required.
Each policy entry displays:
  • Policy name and brief description
  • Date the policy was published or last updated
  • Your acknowledgment status and date (if already acknowledged)
  • Whether the policy is required or optional

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Required vs Optional Policies

Policies are categorized as required or optional by your compliance team:
  • Required policies must be acknowledged by all assigned employees. Outstanding required acknowledgments are flagged as compliance gaps.
  • Optional policies are available for reference but do not require formal acknowledgment. They do not affect compliance status.
Required policy acknowledgments are tracked as compliance evidence. Failure to acknowledge required policies creates a gap in your organization’s compliance posture and may be flagged during audits.

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Acknowledging a Policy

1

Open the policy

Click on the policy name to open the full policy document. Read the policy carefully.
2

Review the content

Scroll through the entire policy document. Some organizations require you to scroll to the bottom before the acknowledgment button becomes active.
3

Click Acknowledge

After reading the policy, click the Acknowledge button to confirm that you have read and understood the policy.
4

Confirmation

A confirmation message appears, and the policy status updates to Acknowledged with the current date and time.
Acknowledging a policy means you confirm that you have read and understood its contents. It does not mean you agree with every detail — it means you are aware of your responsibilities under the policy.

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What Happens After Acknowledgment

When you acknowledge a policy:
  1. Your acknowledgment is recorded with a timestamp in LowerPlane’s compliance records.
  2. The compliance test updates — If all assigned employees have acknowledged a policy, the associated policy test passes.
  3. Evidence is generated — Your acknowledgment serves as evidence for compliance controls related to security awareness and policy communication.
  4. Your pending actions count decreases — The portal dashboard updates to reflect one fewer outstanding task.

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Policy Updates and Re-Acknowledgment

When your organization updates a policy:
  • Your previous acknowledgment is preserved in the audit trail.
  • The policy status changes to Updated, indicating a new version requires your review.
  • You must review the updated version and acknowledge it again.
  • The updated policy highlights what has changed (when change summaries are provided).
When a policy is updated, pay attention to the change summary at the top of the document (if provided). This helps you quickly understand what is new without re-reading the entire policy.

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Common Policies You May See

Depending on which compliance frameworks your organization is pursuing, you may be assigned policies such as:
PolicyPurpose
Information Security PolicyOverall security principles and responsibilities
Acceptable Use PolicyRules for using company systems and data
Data Classification PolicyHow to handle different types of data
Password PolicyPassword requirements and practices
Remote Work PolicySecurity requirements for working remotely
Incident Response PolicyWhat to do if you suspect a security incident
Data Retention PolicyHow long data is kept and when it is deleted
Clean Desk PolicyPhysical security of workspaces
BYOD PolicyRules for using personal devices for work
Privacy PolicyHow the company handles personal data

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Frequently Asked Questions

It depends on your organization’s policy review cycle. When a policy is reviewed and republished (even without changes), you may be asked to re-acknowledge it. Annual re-acknowledgment is common practice.
Contact your manager or the compliance team to discuss your concerns. Acknowledgment confirms that you have read the policy, not that you agree with every provision. If you have concerns, raise them through the appropriate channel.
If download is enabled for the policy, you will see a download button on the policy detail page. Not all policies are available for download.
Contact your compliance team. Acknowledgments cannot be undone by employees, but an admin can address the situation if needed.