Overview

Security questionnaires are one of the most time-consuming parts of compliance. Customers, partners, and prospects send questionnaires that can have hundreds of questions — and answering them manually takes days. LowerPlane’s Questionnaire AI analyzes each question, matches it against your existing compliance data, and generates accurate answers automatically. You review, edit, and export — cutting response time from days to minutes.

How It Works

1

Import a questionnaire

Upload a questionnaire in CSV, Excel, or PDF format, or paste questions directly. LowerPlane parses the questions and organizes them by section.
2

AI generates answers

For each question, the AI:
  • Searches your policies, controls, and evidence for relevant information
  • Identifies which controls and policies map to the question
  • Generates a draft answer with references to your actual compliance artifacts
  • Assigns a confidence score based on how well your data covers the question
3

Review and edit

Review AI-generated answers in the editor. Each answer shows:
  • The generated response
  • Source references (which policies/controls were used)
  • Confidence level (high, medium, low)
  • Suggested edits or missing information
4

Export

Export the completed questionnaire back to the original format (CSV, Excel, or PDF) for submission.

Supported Formats

FormatDescription
SIG (Standardized Information Gathering)Shared Assessments SIG questionnaire
CAIQ (Consensus Assessments Initiative Questionnaire)Cloud Security Alliance CSA STAR
VSAQ (Vendor Security Assessment Questionnaire)Custom vendor security assessments
Custom CSV/ExcelAny questionnaire in spreadsheet format with question columns
PDFParsed from uploaded PDF documents

AI Answer Sources

The AI draws from your organization’s actual compliance data:

Policies

Searches approved policies for relevant statements, procedures, and commitments.

Controls

Maps questions to implemented controls and their evidence.

Evidence

References collected evidence artifacts (screenshots, configs, reports).

Previous Answers

Learns from previously approved answers to similar questions.

Confidence Scoring

Each AI-generated answer includes a confidence score:
ConfidenceMeaningAction
High (80-100%)Strong match with existing policies and controlsQuick review, likely ready to send
Medium (50-79%)Partial match — some gaps in supporting dataReview and supplement with additional detail
Low (below 50%)Limited supporting data foundManual answer recommended
Questions with low confidence scores often indicate gaps in your compliance program. Use them as a checklist of areas to strengthen.

Auto-Answer Rate

Organizations with a mature compliance program (policies approved, controls implemented, evidence collected) typically see:
  • 70-80% of questions auto-answered with high confidence
  • 15-20% with medium confidence (minor edits needed)
  • 5-10% requiring manual answers
The auto-answer rate improves over time as you approve more answers, add policies, and collect more evidence. Each completed questionnaire trains the system to give better answers next time.

Best Practices

The AI’s answer quality depends directly on your policy coverage. Ensure all required policies are created and approved before running questionnaire AI.
AI answers are suggestions, not final responses. Always review before submitting — especially for questions about specific technical implementations.
Save approved answers to build a reusable library. Future questionnaires with similar questions will get higher confidence scores.
Low-confidence answers highlight gaps in your compliance program. Use the questionnaire as a diagnostic tool, not just a response mechanism.